Ebay, the online auction site comes in for a lot of criticism. I haven't really found any real reason to complain about the company's operations. I've mostly bid on low-cost, low risk cameras and I've mostly got what I wanted from the transactions. Getting to try making pictures with some old camera, even one of modest value, has always been a good source of inspiration for me.
Recently, I took a risk on an old Kodak folder priced at $20 with a $16 mailing charge. The risk took the form of poor photos of the item and zero prior sales by the seller. When the shipping date window opened and closed I emailed the seller, only to get a lame excuse. With no refund in the works, I messaged ebay to claim their 100% guarantee, and was pleased to have a resolution in a few days.
Here is the final ebay email on the transaction:
Your refund is on its way! |
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Hi Mike, | Your case for this item has been resolved. | Unfortunately, we didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase. |
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Here's a summary of your refund. You should receive it in 3-5 business days. |
Subtotal | $20.00 | Shipping | $13.40 | Tax | $2.59 |
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